Workshop Summary
Today’s manager must have the ability to solve problems quickly, confidently and effectively.  This practical Workshop provides participants with the creative thinking tools and structured problem-solving techniques that will provide quality solutions to any work challenges they may encounter.

Who Should Attend
Ideal for project managers, middle and senior managers and those who need to develop practical skills and approaches to resolving business problems.

Benefits to You and Your Organisation
By the end of the Workshop, participants will be able to:

• Define their own styles of problem solving and decision making
• Identify and analyse problems and select appropriate techniques
• Creatively solve problems and reach solutions through effective decision making
• Identify some of the barriers to successful implementation of solutions
• Plan what actions they take back into the work place

Workshop Contents

• The Skills of Problem Solving and Creativity
• The Nature of Problems: their Definition, Cause and Effect; the people involved
• Creative thinking tools: brainstorming; Tony Buzan’s mind mapping; Edward de Bono’s six thinking hats
• The Strengths and Weaknesses of the available models
• Gaining Commitment from the proposed implementers
• Decision making: what you will achieve; the purpose; challenging the status quo; effective implementation
• Case study:  participants determine a creative and innovative approach  to arrive at the best decision